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For Contractors & Home Service Businesses

You’re on the job.
Your phone just rang. Nobody answered.

85% of callers who hit voicemail never call back. They call whoever picks up next. Welgent answers every call and every web inquiry, qualifies the lead, and books the job — day or night. You find out when it’s done.

The Reality

While you’re on a job, they’re calling. Then they’re gone. Here’s what the data says happens next.

This isn’t a you problem. Every contractor faces it. The phone rings at 2pm on a Thursday. You’re mid-job. By the time you see the missed call, they’ve already hired someone else. Here’s what the research says is actually happening:

What happens in the 3 minutes after you miss a call

They call you
Ready to book
Voicemail
80% hang up
Back to Google
62% call a competitor
Competitor booked
You never knew
Average value of that job: $1,200.  Average annual loss from missed calls: $126,000.  They never leave a review. They never complain. They just disappear.
62%
of home service calls go unanswered
78%
of buyers choose whoever responds first
47hrs
average business response time
The Fix

Three new hires. Zero days off.

One answers every call. One handles every website visitor. One closes the loop after every job. All three run automatically, every single time.

Voice Agent · Always On
Answers every call in seconds
  • Picks up in seconds, day or night
  • Asks your intake questions naturally
  • Books the job before hanging up
Call Active · 00:47
Caller Sarah M.
Service Junk removal · 2-bed cleanout
Appointment Thu · 10:30 AM
Chat Agent · Always On
Handles every website inquiry
  • Instant response whenever someone opens your chat
  • Qualifies the lead and moves toward booking
  • Nobody waits, nobody falls through
Chat · Website · Right now
Do you do same-day pickup?
Yes, we have openings tomorrow morning and Thursday at 2. Which works better?
Thursday works for me.
Perfect. Let me get you locked in. What’s your name?
Thursday · 2:00 PM booked
Review Agent · Runs After Every Job
Turns happy customers into 5-star reviews
  • Auto-sends a personalized text after every job
  • Walks the customer straight to your Google page
  • More reviews, zero effort from you
SMS · Sent After Job Completion
Hi Marcus, thanks for choosing us today! We hope everything went smoothly. If you have 30 seconds, a quick Google review would mean the world to us:
g.page/r/your-link →
★★★★★ Review received · Google
Appointment on your calendar
Lead saved to your CRM
Confirmation sent to customer
5-star review on Google
The Process

Live in a Day. Running on Autopilot Forever.

Setup is fast. Results start immediately. And once it’s running, your three AI agents handle the entire customer lifecycle without you lifting a finger.

1

Connect

We link your phone, chat, calendar, and CRM. Your AI goes live the same day.

2

Capture

Every call gets an instant AI response that qualifies the lead and locks in a booking, day or night.

3

Complete

You show up and do the work. The confirmation and reminder were already handled.

4

Review

A personalized text goes out after the job and walks the customer straight to your Google review page.

The outcome

What your business looks like when every lead makes it through.

When your site and your phone are both covered, the math changes. No new ad spend. No agency retainer. Just the calls you were already getting, actually answered.

100%
Of calls answered, day or night
0s
Response time before your AI answers
vs. 47hr industry average
24/7
Always on: weekends, holidays, nights
Unlimited
Simultaneous conversations handled
Live Activity
23 booked today
Booked
Booked
Booked
Booked
Booked

If you’re missing 3 calls a day, that’s over $100,000 a year walking out the door. Let’s calculate your actual number.

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Your numbers

See exactly what missed calls are costing you. The number is probably bigger than you think.

Put in your numbers. Get a real dollar figure. Then let’s close the gap.

Your numbers

See what you’re losing

Fill in your numbers, then hit the button.

Average Job Value
$
Missed Calls
calls / day
Conversion Rate
% of missed calls book

Calculated on a 30-day month. Based on calls that ring through but go unanswered.

Your Estimate
Monthly Revenue Lost
$0
 
Annual Loss
$0
Jobs Missed / Mo
0 jobs
If Welgent recovers just 2 jobs a month, it more than pays for itself. Everything else is revenue you weren’t capturing.
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FAQ

Questions business owners ask before they go live.

Real answers to what we hear most. No fluff, no sales spin.

Will my customers know they’re talking to AI?

Most won’t. Modern conversational AI speaks naturally, responds without delays, and follows the flow the way a trained employee would. The real question isn’t “does it sound like AI?” It’s “does it handle the conversation well?” Welgent is configured specifically for your business, so it sounds like it belongs there. Not like a generic bot reading from a script.

What if someone asks something the AI doesn’t know?

It doesn’t guess. It collects the person’s details and flags it for you to follow up. You define the boundary: what questions are in scope, what get escalated. Anything outside of that, it captures the lead and hands it to you. No fabricated answers, no confused customers.

How does it book appointments without double-booking me?

It integrates directly with your calendar and reads real-time availability before offering any time slot. It only books into open windows. If you’re already booked Thursday at 10am, no one gets offered that time. Calendar connection takes about 20–30 minutes during onboarding.

Does it work with my existing phone number and website?

Yes to both. The voice agent works via call forwarding. Your existing number stays the same, and calls route to Welgent when you don’t pick up (or all the time, if you prefer). No number porting needed. The website chat installs on any site with a one-line script. No rebuild required.

How is this different from a live chat plugin or an answering service?

A live chat plugin requires someone on the other end. If nobody’s there, it’s just a contact form. A human answering service costs $300–600/month, has limited hours, and usually just takes a message. Welgent answers every chat and every call instantly, 24/7, qualifies the lead, and books the appointment on the spot. Not just takes a name and number.

Can I see the conversations: who reached out, what was said?

Yes, every interaction is logged. Who reached out, what they asked, what was collected, whether an appointment was booked. You can review transcripts, see lead data, and track bookings. If something isn’t working the way you want, you adjust the configuration. There’s no guessing about what’s happening.

What kinds of service businesses does this work for?

Any business that books jobs or appointments and depends on inbound calls or web inquiries to fill their calendar: junk removal, HVAC, roofing, plumbing, landscaping, cleaning, fitness, dental, therapy, and more. If you’re on a job when your phone rings, this is built for you.

What if I already have someone handling my calls or a front desk person?

Welgent doesn’t replace your people. It covers the gaps: after hours, during busy periods, when your front desk is on another call. A full-time receptionist costs $3,000–4,500/month, works set hours, and still misses calls when busy. Welgent handles the overflow so your team can stay focused on the work that actually needs a human.

Can it handle multiple calls or chats at the same time?

Yes, unlimited simultaneous conversations. No busy signals. No hold queues. No “we’ll get back to you.” Whether you get one caller or twenty at the same time, every single one gets answered instantly.

How long does it take to go live?

Most businesses are live within a few days of their demo. Onboarding covers your services, intake questions, calendar connection, call routing, and website chat setup. The demo itself is 30 minutes. You’ll see exactly how it works for your specific business before you commit to anything.